Last Updated: June 22, 2026
Virgin Island Pools LLC (“Virgin Island Pools,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request information, or communicate with us by phone, email, text message, or other methods.
By using our website or submitting information to us, you agree to the terms of this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Property address or project location
Pool, spa, backyard, or outdoor living project details
Appointment or consultation information
Information submitted through website forms
Communications sent to us by phone, email, text message, or other methods
We may also collect basic website usage information, including browser type, device type, pages visited, general location data, referring website, and other analytics information used to improve our website and services.
Virgin Island Pools LLC may use the information we collect to:
Respond to your inquiries
Schedule consultations, appointments, or follow-ups
Provide estimates, project information, and service updates
Communicate with you about your pool, spa, backyard, or outdoor living project
Send non-marketing text messages when you have opted in to receive them
Send marketing text messages only when you have separately opted in to receive them
Provide customer support
Improve our website, services, customer experience, and internal operations
Maintain business and communication records
Comply with applicable legal, regulatory, or business obligations
We do not use your personal information for unrelated purposes.
Virgin Island Pools LLC may send text messages to users who opt in to receive SMS communications.
Non-marketing text messages may include responses to inquiries, appointment scheduling, estimate follow-ups, project updates, service-related notifications, and customer support communications.
Marketing text messages, if you separately opt in, may include special offers, discounts, promotions, and service updates from Virgin Island Pools LLC.
Message frequency may vary. Message and data rates may apply. You may reply HELP for assistance or reply STOP to opt out.
Consent to receive text messages is not a condition of purchase.
SMS consent is collected through customer-initiated opt-in forms or other opt-in methods that clearly disclose the types of messages users may receive.
Marketing and non-marketing SMS consent may be collected separately. Users are only enrolled in the communication types they select.
SMS opt-in checkboxes are optional and are not required to submit a form. SMS opt-in checkboxes should not be pre-checked.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Virgin Island Pools LLC does not sell, rent, or share SMS opt-in data or consent information for marketing or promotional purposes.
Virgin Island Pools LLC may share limited personal information with trusted service providers or subcontractors only when necessary to operate our business, respond to your inquiry, provide customer service, schedule appointments, manage communications, or deliver services you request.
These service providers or subcontractors are permitted to use information only as needed to perform services on behalf of Virgin Island Pools LLC.
We do not sell your personal information. We do not share your mobile opt-in information or SMS consent information with third parties for marketing or promotional purposes.
Our website may use cookies, tracking pixels, analytics tools, or similar technologies to understand how visitors use our website and to improve user experience.
These tools may collect information such as pages visited, time spent on the website, browser type, device type, general location information, and interactions with the website.
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
You may contact us to request that we update, correct, or delete certain personal information, subject to applicable legal or business recordkeeping requirements.
You may opt out of SMS communications at any time by replying STOP to a text message from us. You may reply HELP for assistance.
You may also contact us directly using the contact information listed below.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Our website may contain links to third-party websites or services. Virgin Island Pools LLC is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Virgin Island Pools LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Virgin Island Pools LLC
Email: bryan@vi-pools.com
Phone: 254-744-3917
